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 Return to Help Index
| Guarantees and Terms & Policies |
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| What is your Authenticity Guarantee? |
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Lifetime Authenticity Guarantee
All
handbags are NEW and are GENUINE and have a Lifetime Authenticity
Guarantee. We purchase from the Designers and Authorized Dealers only.
We do NOT purchase handbags that have been liquidated from
past-seasons, or are closeout or overstock goods. That is, all handbags
we sell were purchased by us from the respective designers' current
season collection or were pre-session ordered by catalog or invite. All
merchandise is inspected by experienced staff, and we receive all
necessary credentials (NAFTA, CBSA & CBP, original designer
invoices, authenticity certificates / tags / labels / holograms / ...)
to ensure authenticity. Should
ever a handbag be proven by a reputable source to be non-authentic, it
may be returned for a full refund. We welcome authenticity checks, and
can provide our customers with names of third parties who verify
authenticity of handbags. Please click here to see a listing of third parties that provide opinions on authenticity of handbags.
The Product You Choose Is The Product You Get (What You See Is What You Get!)
We
do not use stock photos. All of our handbags have been photographed by
us and the pictures that are displayed for sale are of the actual
handbag you will receive. All handbags shipped are fully ensured and
tagged with our customized serialized security tags. Please note, for LaBosh Handbags and several of the Sobella Handbags we ship direct from the Handbag Designer to the buyer. All conditions still apply. All of our handbags are 100% authentic. We will not tarnish our reputation by selling anything but authentic handbags. |
| What is your Privacy Policy? |
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| What is your Web Usage Terms & Conditions? |
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| What is your Currency and Shipping Insurance Policy? |
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About Carry Me Please
Carry
Me Please is a online designer boutique that sells only authentic
designer handbags at discounted prices. Therefore, we have very
little overhead cost and can pass our savings on to our customers. We
ship worldwide.
Currency and Purchase
Carry
Me Please charges in USD currency only. The currency conversions
supported on the Carry Me Please website are intended for our customers'
viewing convenience only. Our Shopping Cart will inform you
of your total purchase cost in USD before completing your purchase.
Please take notice of your total cost in USD as this cost will be
the charge to your credit card company, PayPal, or Google Checkout.
Should there be a discrepancy caused by currency rate conversions
between the Carry Me Please receipt and your credit card, PayPal, or
Google Checkout receipt, the currency conversion rate used by your
(customer) credit card company, PayPal, and Google Checkout will be held
as the correct rate.
Shipping and Insurance
We process
shipping on weekdays and Saturdays for the holiday season. All weekend
purchases will be shipped out on Monday. All purchases made on a holiday
will be shipped out on the following business day. Please allow 1 to
2 business days to process and ship your item after payment has cleared.
Insurance is included in the shipping cost. In the rare and
unfortunate event a package is lost, stolen or damaged we will assist
you in filling out all pertinent paperwork. Please note all items will
be fully insured with declared value minus shipping (all shipments will
be declared with limits of liability the full value of the purchase). Buyer is responsible for paying any applicable duties and/or taxes (separate from the item's cost) upon receipt of shipment.
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| How do I Return or Exchange an item? |
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Free Shipping, Returns, Gift Returns & Full Money Back Guarantee
We will happily accept Returns for Exchange or Full Money Back. (Full Money Back Guarantee applies to the purchase value as displayed on your Carry Me Please receipt less any shipping costs.) If you are not completely satisfied with your purchase, we are happy to accept unused merchandise in its original condition with all tags attached, serialized security tag attached, dust bag included if applicable and original packaging for a full refund or exchange. Original packing slip must accompany returns as well as any wrapping materials, dust bags, etc. Items must be in "new, unaltered and unused condition." Definition of new, unaltered and unused condition is:
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Without showing signs of wear or damage in any way with original packaging and accessories included
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The Carry Me Please serialized security tag(s) must be attached and unaltered
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All original tags must be attached and unaltered.
We accept returns as long as we are contacted. Please contact us if you intend to return any items back to our store. Free Shipping and Returns details include:
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We accept returns from all destinations/countries.
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Customers are responsible for all Returns shipping costs.
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Refunds are contingent upon inspection of item(s) once we receive it.
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We must be contacted within 60 (sixty) days of you receiving the shipment if you intend to return or exchange any items.
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We do not charge a restocking fee on returned items.
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Must not be a special order or a custom order
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Unless noted that it cannot be returned or has a different return policy time period other than noted in that item's particular item description.
Returning Your Item
Please contact Carry Me Please for a Return Authorization Number (RAN) and Address to return your item. If the Return qualifies for Free Returns, we will send you a pre-paid UPS shipping label to attach to the original shipping box. Pack your merchandise in the original shipping box. Check your e-mail. We will notify you by e-mail once your return has been processed. Please note that your financial institution will likely take approximately 7 business days to reflect this transaction.
Exchanging Your Item
Please contact us to arrange for an exchange. Return shipping is free for exchanges. We will send you a pre-paid UPS voucher to return the purchase to us. We will also send your new order at no additional shipping cost. One exchange per order.
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