How do I Return or Exchange an item?
Carry Me Please Return Policy
Free Shipping, Returns, Gift Returns & Full Money Back Guarantee
We will happily accept Returns for Exchange or Full Money Back. (Full Money Back Guarantee applies to the purchase value as displayed on your Carry Me Please receipt less any shipping costs.) If you are not completely satisfied with your purchase, we are happy to accept unused merchandise in its original condition with all tags attached, serialized security tag attached, dust bag included if applicable and original packaging for a full refund or exchange. Original packing slip must accompany returns as well as any wrapping materials, dust bags, etc. Items must be in "new, unaltered and unused condition." Definition of new, unaltered and unused condition is:
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Without showing signs of wear or damage in any way with original packaging and accessories included
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The Carry Me Please serialized security tag(s) must be attached and unaltered
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All original tags must be attached and unaltered.
We accept returns as long as we are contacted. Please contact us if you intend to return any items back to our store. Free Shipping and Returns details include:
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We accept returns from all destinations/countries.
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Customers are responsible for all Returns shipping costs.
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Refunds are contingent upon inspection of item(s) once we receive it.
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We must be contacted within 60 (sixty) days of you receiving the shipment if you intend to return or exchange any items.
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We do not charge a restocking fee on returned items.
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Must not be a special order or a custom order
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Unless noted that it cannot be returned or has a different return policy time period other than noted in that item's particular item description.
Returning Your Item
Please contact Carry Me Please for a Return Authorization Number (RAN) and Address to return your item. If the Return qualifies for Free Returns, we will send you a pre-paid UPS shipping label to attach to the original shipping box. Pack your merchandise in the original shipping box. Check your e-mail. We will notify you by e-mail once your return has been processed. Please note that your financial institution will likely take approximately 7 business days to reflect this transaction.
Exchanging Your Item
Please contact us to arrange for an exchange. Return shipping is free for exchanges. We will send you a pre-paid UPS voucher to return the purchase to us. We will also send your new order at no additional shipping cost. One exchange per order.
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